For post rental claims only:
Ensure all your relevant documents to issue is dealt as soon as possible.
Documents to be requested:
- Signed copy of the rental contract
- The damage report signed by the car rental company and by you
- The police report if any
- Proof that the deposit was paid in cash or charged to your credit card eg. a credit card statement showing that the card was debited
- A detailed evaluation of the damage
Enter pickup date, place and what went wrong. Please be as specific as possible when filling out this form. Explain
items in sufficient detail or the application may be delayed until the
required information is provided.